With questions, please contact the Department's Claimant Services Center at (800) 244-5631. If you receive this but never applied for benefits through IDES, you should contact the IDES at 1-800-814-0513, visit the IDES website to report it online, or reach out to the Attorney General’s Identity Theft Hotline at 1-866-999-5630. continue until the balance on the red debit MasterCard is zero. April 2020. You can also use your card to withdraw cash at ATMs, banks or credit unions or by getting cash back with purchases at participating retailers. IDES encourages all claimants to set up direct deposit immediately after filing a claim, because it's the fastest and most secure method to receive benefits. But Jackson said the state shouldn't give the public a debit card option if they can't guarantee the card will arrive. This card must A debit card will be issued to you within the next 7 days. I saw your segment on WGN today (7/16/2020) regarding fraudulent debit cards from IDES. The debit card is usually accompanied by a letter approving you for unemployment benefits. Some Illinoisans say they have had unemployment benefits deposited, but can't get to them at all because their debit card has never come. When you sign up for state benefits and ask that they be paid on a prepaid debit card, KeyBank will send you a Key2Benefits debit Mastercard ®. WARNING. You can also contact your bank for assistance. Illinois unemployment fraud where an IDES debit card is mailed to the home of a person who has not field for unemployment, is a growing concern, with Palos Park police issuing a warning. He is deceased for 17 years. Use your Social Security number and the PIN you created when you applied for benefits to log into the system. Within 7-10 days of filing your claim, you will receive a blank debit card and a UI Finding in the mail. In the days and weeks that followed he alerted his local police, the Illinois Attorney General, the state tax collecting comptrollers office and IDES. Illinois unemployment fraud where an IDES debit card is mailed to the home of a person who has not field for unemployment is a growing concern for local police and the FBI. You can replace your card up to four times a year with no fee. IDES: Using Your Unemployment Insurance Debit Card. What should I do if I do not receive a new card? IDES Debit Card. Illinois Relay - (800) 526-0844 TTY or 711 | (800) 526-0857 Voice or TTY or 711. >> Housing authorities >> Unemployment insurance >> Pension funds Next Steps. I have no idea why I received it. IDES debit card for long-deceased husband. Call the claims line and use the phone keypad to select option number three. Check Card Balance Please enter in your 16-digit Visa, Mastercard, or Discover Reward Card number followed by the 3-digit CVV code located on the back of your card. Use anywhere Debit MasterCard is accepted. ®. After that, a $7.50 replacement fee will be imposed by KeyBank. Payment to the debit card is … Call 800-627-2069 as soon as you realized the card is missing, and select the lost or stolen card option. You should receive a new one in a week to 10 days by mail. Some have been getting IDES debit cards sent to them despite not applying for benefits. The cards are loaded with thousands of dollars, paid by Illinois taxpayers. First, call the number on the back to activate the card. If you have enrolled in any of the programs then you are going to receive a prepaid card. > Key2benefits Debit Card Balance Illinois. We don’t know what this card is for. Unlike most prepaid cards, gift cards are disposable and can only be used until the balance reaches zero while most prepaid cards are reloadable and can be used indefinitely. DHS offers this program for licensed and licensed-exempt home Child Care Providers and Division of Rehabilitation Services Personal Assistants. I received one of these in my husband’s name. The Key2Benefits card can be used to make purchases anywhere Mastercard ® debit cards are accepted. anywhere MasterCard® debit cards are accepted. Typically, you’ll receive your Key2Benefits unemployment card in the mail 2-3 weeks after you are enrolled by your applicable state agency. 1-866-656-5913 to resolve the situation. The growing fraud now involves newly-opened bank accounts, and debit cards from several banks. If you have sufficient funds to cover the purchase please call the Customer Service Center at 1-800-995-3065 (8am – 12 midnight EST, 7 days a week). By Terry Savage on January 03, 2021 | Wild Card & Pandemic Related. I have not applied for unemployment benefits and I am not expecting an income tax refund from the state. IDES said if you receive a debit card in the mail but didn't file an unemployment claim, you should report it to IDES as fraud. card. Thankfully, we’ve found one proven method for transferring money from your gift card to your bank account. References. By Terry Savage on July 19, 2020 | Wild Card & Pandemic Related. Banking products and services are offered by KeyBank National Association. The card will be returned to the KeyBank Debit Card center. Terry, one week ago I received a KeyBank prepaid debit card from the Illinois Department of Employment Security. Contact that bank’s fraud department and have the account closed. Check balance online. Sign On to Key2Benefits.com; - Terry Savage IDES prepaid debit card received — didn’t apply! My husband and I each received a Illinois Dept of Employment Security prepaid debit card by Keybank – we are both retired. We don’t know what this card is for. Can you help us? This is a big story that will break next week –and then I’ll have some more advice. Key.com is a federally registered service mark of KeyCorp. What should I do if I do not receive a new card? Key.com is a federally registered service mark of KeyCorp. You can use your card for online, phone and mail order purchases. I too received a debit card, but I actually applied for unemployment (gig workers). I have been retired almost five years. If you do not receive a new card by July 1, please call IDES at 800-244-5631. Who should I contact if I lose or misplace a card? This is not a credit card and attempting to use your card for purchases that exceed your balance may result in the transaction being declined. You also need to contact the Key2Benefits Customer Support line at 866-295-2955 and give them your updated address. The UI Finding will tell you whether you are monetarily eligible for benefits, meaning you have earned sufficient wages in your base period. To begin the process, visit the IDES website at www.ides.state.il.us and look for payment options or contact your local office. Unemployment card getting declined. After that, it’s $25 for each replacement card. Key2benefits Login Guide .key2benefits card is a prepaid debit card and it is issued by KeyBank of your state agency. Dial 1-866-840-MIO1 (6461) to reach the customer service line. Use anywhere the debit Mastercard is accepted. IDES prepaid debit card received — didn’t apply! So here’s some important advice: If you receive an unsolicited debit card from IDES or KeyBank or “GoBank” –DO NOT ACTIVATE IT! Your card balance will appear in top right-hand corner of the screen. After receiving the card, claimants should call the number on the back of the card to activate the card and set up a 4-digit PIN. We're learning more about unemployment fraud and how thieves are stealing money from the state. Your current payment status is pending debit card. If your card has been declined, you will need to check your available balance. For example, if you got your PNC debit card declined due to non-activation, you can call 1-888-PNC-BANK (1-888-762-2265) at any time for assistance. There is no fee to check your balance. Then the recurring payment should be redirected to the new KeyBank debit card. There is one free replacement card allowed per year. This article updated on 7/28/20. Key2benefits card to account transfer how long 5 0 obj You can check your eligibility for these benefits in your My Account page. Card Status. balance on the card is FDIC-insured up to the maximum allowable limit. Many benefits debit cards have a customer service phone number printed on the back of the card. Out of concern for the safety of Department customers and staff, all local and regional offices are closed to the public at this time. KeyBank is Member FDIC. Listen to the details of your claim, including the last payment and the balance on your claim. Sign on. The Illinois Debit MasterCard® card is a fast, convenient and secure method of receiving your payments. This system may contain U.S. Government information, which is restricted to authorized users ONLY. To avoid having your debit card declined, make sure that you follow each and every instruction given by your bank for activation. Many benefits debit cards have a customer service phone number printed on the back of the card. Calling it will give you access to an automated system that allows you to check your benefits balance. Some states offer online customer service for electronic benefits cards. Contact KeyBank Customer Services via Key2Prepaid.com or at 1-866-295-2955 to immediately report the card lost, stolen, damaged or not received, and request a new card. You can use your Key2Benefits card for online, phone and mail order purchases. IDES Prepaid Debit Card Issued By KeyBank. Announcing the Illinois Debit MasterCard® - A Better Way to Receive Your Provider Payment. State benefits on an easy to use prepaid debit Mastercard. Locate the toll-free number on the back of your MIO card to contact customer service. The balance on the card is FDIC-insured up to the maximum allowable limit. The customer service department is available 24-hours a day, 7-days a week. Any remaining balance will be transferred to the new card. By Terry Savage on July 18, 2020 | Wild Card & Pandemic Related. Funds are automat-ically deducted from your Key2Benefits card balance. Checking Your Balance by Phone. They suggested he discard the debit card … You can also use your card to withdraw cash at ATMs, banks or credit unions or by getting cash back with purchases at participating retailers. ©2014 KeyCorp. to the new KeyBank debit card. Terry, My husband and I each received a Illinois Dept of Employment Security prepaid debit card by Keybank – we are both retired. 4/15/21 – The Illinois Department of Employment Security (IDES) announced today that the unemployment rate decreased -0.3 percentage point to 7.1 percent, while nonfarm payrolls were up +32,200 jobs in March, based on preliminary data provided by the U.S. Bureau of Labor Statistics (BLS) and released by IDES. $* G` {%4 W* (I Keybank Ides Debit Card. The card will arrive in a plain white envelope, and you can start using your card … See if Key2Benefits card has been mailed. If you do not receive a new card by July 1, please call IDES at 800-244-5631. Who should I contact if I lose or misplace a card? Calling it will give you access to an automated system that allows you to check your benefits balance. … Illinois IDES unemployment benefits on the KeyBank debit card are not available to some, while others who were approved for benefits say their debit card never arrived. You must first contact the ESD claims center at 800-318-6022 or go online to your eServices account to update your address. ADL6632 511565340 Monthly Maintenance Fee No charge U.S. card purchases (PIN or signature-based purchase) No charge In the days and weeks that followed he alerted his local police, the Illinois Attorney General, the state tax collecting comptrollers office and IDES. They suggested he discard the debit card with the money on it and they’d take care of the rest. “The gentleman said, ‘We’ll take care of you. If you have enrolled in any of the below-mentioned programs.

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